IT Support for Medium & Large Housing Authorities

Enterprise‑Level Reliability, HUD‑Aware Expertise, and Scalable Support for Growing Housing Authorities

Medium and large Housing Authorities operate complex environments — multiple departments, larger staff, more residents, and increased regulatory pressure. Whether you have a full internal IT team or no IT staff at all, your agency needs technology that is secure, reliable, and aligned with HUD requirements.
We provide specialized IT support designed for Housing Authorities with 200–10,000+ units, offering both fully managed services and co‑managed IT partnerships that strengthen your internal capabilities.

 Built for the Needs of Larger Housing Authorities

Larger PHAs face challenges that smaller agencies don’t:

  • Multiple offices and remote sites
  • Larger staff counts and higher support volume
  • More complex networks and infrastructure
  • Greater cybersecurity risk
  • Increased scrutiny from auditors and HUD
  • More software systems and integrations
  • Higher expectations for uptime and performance

We help you meet these challenges with scalable, housing‑authority‑specific IT solutions.

 

Two Service Models — Tailored to Your Agency
 

1. Fully Managed IT Support

For agencies without internal IT staff or those wanting to outsource all technology operations.

We handle everything:

  • Help desk and user support
  • Network management
  • Cybersecurity and compliance
  • Backups and disaster recovery
  • Hardware lifecycle planning
  • Vendor management
  • Cloud services and Microsoft 365
  • Housing software support

You get a complete IT department without the cost of hiring and managing one.

2. Co‑Managed IT Support

For agencies with internal IT staff who need additional expertise, manpower, or strategic support.

We work with your IT team — not over them.

Your IT team stays in control. We strengthen their capabilities.

Co‑Managed IT includes:

  • Advanced cybersecurity tools and monitoring
  • Backup and disaster recovery management
  • Patch management and system updates
  • Overflow help desk support
  • Project assistance (network upgrades, cloud migrations, etc.)
  • Documentation and compliance reporting
  • After‑hours or vacation coverage
  • Strategic planning and IT leadership support

Your internal team gets the backup they need to operate at a higher level without burnout.

HUD‑Focused Cybersecurity & Compliance


Medium and large PHAs are prime targets for cyberattacks. We help you stay protected and compliant with:
•     Multi‑factor authentication
•     Endpoint detection and response (EDR)
•     Network segmentation and firewall management
•     Secure cloud and email configuration
•     Off‑site encrypted backups
•     Annual cybersecurity training
•     Incident response planning
•     Documentation for auditors, REAC, and HUD reviews
We bring enterprise‑grade security to the housing industry.

Comprehensive IT Services for Larger PHAs

Core Services
  • Help Desk & Remote Support
  • Network Monitoring & Management
  • Server & Cloud Administration
  • Microsoft 365 Management
  • Housing Software Support
  • Hardware Procurement & Lifecycle Planning
Advanced Services
  • Co‑Managed IT Support
  • Cybersecurity Hardening
  • Disaster Recovery Planning
  • Multi‑Site Network Design
  • Wi‑Fi Infrastructure
  • Virtualization & Cloud Migrations
  • Strategic IT Roadmapping

Your agency gets the tools and expertise needed to operate at scale.

 Why Medium & Large PHAs Choose Us


•     Deep experience with HUD systems and housing software
•     Familiar with PHA procurement rules and board reporting
•     Scalable support for multi‑site agencies
•     Predictable pricing for budget planning
•     Fast response times and proactive monitoring
•     Ability to support IT teams or act as your IT team
•     Proven track record with PHAs of all sizes


We understand the housing industry — and that makes all the difference.
 

Let’s Strengthen Your Agency’s Technology

Whether you need a full IT department or a partner to support your existing team, we’re ready to help your Housing Authority operate more securely and efficiently.

Schedule a Consultation

Talk with a housing‑industry IT specialist about the right support model for your agency.  Call 580-782-2266 X4.