What is Remote Support?

It means that we are able to help you with issues without having to physically come to your office. This saves you both time and money. We use a piece of software that allows us to securely connect to your computer to see what you are seeing and even make changes for you, just like we were sitting at your computer with you. We also use this same tool for helping run monitoring and preventative maintenance jobs on your computer.

Remote support is helpful for the quick questions like:

  • What is this strange message on my screen?
  • Is this a real update or a scam message?
  • I'm having trouble getting to my email today
  • My screen is upside down.  How do I get it back to normal?

We can also remote in to help you install new software or upgrade exisiting software, troubleshoot problems or just help guide you through something that you have never done before.  It is just like having your own IT Guy looking over your shoulder helping you.

 

Partnerships

ASCII Group Logo
Bitdefender Partner Logo
ConnectMe Voice
Dell Partner Direct Logo
Fortinet Partner
HP Logo
Huntress Labs
ID Agent Partner
Mail Protector
Malwarebytes Reseller
Microsoft Partner Logo
MSP Alliance Member Logo

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Contact

 

Ultimate IT Guys

112 N Oklahoma
Mangum, OK 73554
Phone: 580.782.2266


Email: contact@ultimateitguy.com

Where To Find Us

 

SWNAHRO Conference

Texas Housing Association Conference

Oklahoma NAHRO Conference

Missouri NAHRO Conference

Texas NAHRO Conference

New Mexico NAHRO Conference

Kansas NAHRO Conference